Look for AlcorMP_AU6989_FA04 or AlcorMP v14.03.08.00 . Do not use the newest version; use one released around the same era as FA04 firmware.
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But here is the good news: In most cases, this is . This article will explain exactly what this error means, why it happens, and provide a step-by-step roadmap to getting your drive—and your data—back. Part 1: What Does "Alcor Micro Unknown FA00 F/W FA04 Fixed" Actually Mean? To fix a problem, you must understand it. Let’s break down the term word by word. Alcor Micro Alcor Micro is a Taiwanese semiconductor company that designs USB 2.0 and USB 3.0 flash drive controllers. They are one of the "Big Three" controller manufacturers (alongside Phison and SMI). If you have a generic, no-name USB stick, or even some branded ones (Kingston, ADATA, Transcend), there’s a high chance it has an Alcor controller (e.g., AU6989, AU6990, AU6470 series). Unknown FA00 In the USB specification, every device has a Vendor ID (VID) and Product ID (PID) . Normally, a healthy Alcor drive will show something like VID_058F PID_6387 . However, FA00 is a special "fallback" PID. When the controller’s firmware is corrupted, missing, or has entered MPTool (Mass Production Tool) mode , it defaults to FA00 to signal to the PC that it is ready for low-level formatting or firmware re-flashing. It is not a hardware death rattle—it’s a cry for help. F/W FA04 This stands for Firmware version FA04 . This is a specific build of the low-level code that controls how the Alcor chip talks to the NAND flash memory chips. In a failed state, the drive reports this firmware version, but the OS cannot understand the actual storage geometry (block size, page size, number of blocks). Hence, Windows labels it "Unknown." Fixed The term "Fixed" here is often misunderstood. It does not mean "repaired." In the context of mass production tools, "Fixed" refers to the media status —meaning the drive is being recognized as a fixed disk (hard drive) rather than a removable disk. Alternatively, it can indicate that the drive is in a fixed capacity mode (e.g., pretending to be a specific size even if the NAND is damaged). In the error state, it simply confirms that the controller is alive and powered but unable to proceed further. Look for AlcorMP_AU6989_FA04 or AlcorMP v14